MUNICIPAL GOVERNMENT

OF BURGOS, ILOCOS SUR

CITIZEN’S CHARTER

2022, First Edition

Office of the Sanggunian Bayan

External Services

1. ISSUANCE OF LEGISLATIVE DOCUMENTS

Legislative documents are adopted resolutions, enacted ordinances, minutes of meetings, historical date and other documents under the custody of the Office of the Secretary to the Sangguniang Bayan made available for educational and for public use. It shall include the issuance of History of the LGU and Tourism facts and data.

Office:		SANGGUNIANG BAYAN OFFICE
Classification:		SIMPLE
Type of transaction:		G2C
Who may avail:		All concerned parties
CHECKLIST OF REQUIREMENTS					FROM WHERE TO SECURE
Communication Letter					school, agencies concerned
CLIENT STEPS	AGENCY ACTION		FEES TO BE PAID	PROCESSING TIME		PERSON RESPONSIBLE
1. Register in the logbook and state the purpose.	1. Validate request. Duly signed request form.			3 minutes		Secretary to the Sangguniang Bayan
2. Wait the while the requested document is prepared.	2. Prepare the requested document.			5 minutes		Secretary to the Sangguniang Bayan
3. Pay the corresponding fee.	3. Issue Official Receipt		Secretary’s fee: P132.82	5 minutes		Revenue Collection Clerk III
4. Receive the requested document.	4. Release the document.			10 seconds		Secretary to the Sangguniang Bayan
TOTAL			P132.82	13 minutes & 10 seconds

2. ISSUANCE OF TRICYCLE PERMIT/FRANCHISE

Tricycle Franchise in needed for the operator/driver to legally transport passengers and avail of services by the municipal with in the locality.

Franchise is valid for three (3) years.

· A. Renewal

Office:		SANGGUNIANG BAYAN OFFICE
Classification:		SIMPLE
Type of transaction:		G2C
Who may avail:		Tricycle Drivers
CHECKLIST OF REQUIREMENTS				FROM WHERE TO SECURE
Community Tax Certificate				Brgy. Treasurer/ Mun. Treasurer’s Office
Barangay Clearance				Respective Barangay
Police Clearance				PNP
Copy of previously approved MTOP/Franchise				SBO
CLIENT STEPS	AGENCY ACTION		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Register in the logbook.					20 seconds
2. Submit the required documents	Verify the documents submitted & interview the client.				50 seconds	Local Legislative Staff Employee II
3. Wait while the permit is being prepared.	Prepare the permit.				5 minutes	Local Legislative Staff Employee II
4. Pay the corresponding fee.	Issue Official Receipt		Application fee- P177.87, PNP Clearance- P185.49, Parking fee- P399.30, Annual Tax- P177.87, Mayor’s Permit- P177.87, MTOP- P177.87, SRF- P177.87, Sticker’s Fee-63.52, Franchise Fee-P444.68 Plate P200.00		3 minutes	Revenue Collection Clerk III
5. Bring the application form to the SBO for approval	Sign/approve the permit Record the necessary details such as OR No., amount paid and date				5 minutes 2 minutes	Municipal Mayor Local Legislative Staff Employee II
6. Receive the approved permit	Release the approved permit.				2 minutes	Local Legislative Staff Employee II
TOTAL			P1,972.10		18 minutes 10 seconds

· B. For Installment / Green Plated Motorcycle

Office:		SANGGUNIANG BAYAN OFFICE
Classification:		SIMPLE
Type of transaction:		G2C
Who may avail:		Tricycle Drivers
CHECKLIST OF REQUIREMENTS				FROM WHERE TO SECURE
Community Tax Certificate				Brgy. Treasurer/Mun. Treasurer’s Office
Barangay Clearance				Respective Barangay
Police Clearance				PNP
Official receipt from motorcycle distributor				Company/ Distributor
Original & Photocopy of Official Receipt from Land Transportation Office Original & Photocopy of Official Receipt from Land Transportation Office				Land Transportation Office
Original & photocopy of Certificate of Registration				Land Transportation Office
CLIENT STEPS	AGENCY ACTION		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Register in the logbook.					20 seconds
2.Submit the needed documents	Verify the requirements & interview the client.				2 minutes	Local Legislative Staff Employee II
3. Wait while the Franchise is being prepared. Additional Requirements: 3.1 Original & Photocopy of Official Receipt from Land Transportation Office 3.2 Original & photocopy of Certificate of Registration	Prepare the franchise. Advice the applicant to pay the fees.				3 minutes	Local Legislative Staff Employee II
4. Pay the corresponding fee.	Issue Official Receipt		PNP Clearance- P185.49 Franchise Fee-P444.68		3 minutes	Revenue Collection Clerk III
5. Bring the application form to the SBO for approval.	5.1 Sign/approve the permit 5.2 Record the necessary details such as OR No., amount paid and date				5 minutes 2 minutes	Municipal Mayor Local Legislative Staff Employee II
6. Receive the Franchise.	Release the approved Franchise.				30 seconds	Local Legislative Staff Employee II
7. Proceed to LTO for yellow plate application.	Advise the application to come back and submit the yellow plate receipt from Land Transportation Office.				1 day	Local Legislative Staff Employee II
TOTAL			P630.17		1 day 15 minutes 50 seconds

· C. For Yellow Plated Motorcycle

Office:		SANGGUNIANG BAYAN OFFICE
Classification:		SIMPLE
Type of transaction:		G2C
Who may avail:		Tricycle Drivers
CHECKLIST OF REQUIREMENTS				FROM WHERE TO SECURE
Community Tax Certificate				Brgy. Treasurer/Mun. Treasurer’s Office
Barangay Clearance				Respective Barangay
Police Clearance				PNP
Official receipt from motorcycle distributor				Company/ Distributor
Original & Photocopy of Official Receipt from Land Transportation Office Original & Photocopy of Official Receipt from Land Transportation Office				Land Transportation Office
Original & photocopy of Certificate of Registration				Land Transportation Office
CLIENT STEPS	AGENCY ACTION		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Register in the logbook.					20 seconds
2.Submit the needed requirements:	Verify the requirements & interview the client.				2 minutes	Local Legislative Staff Employee II
3.Wait while the Franchise is being prepared.	Prepare the franchise.				3 minutes	Local Legislative Staff Employee II
4. Pay the corresponding fee.	Issue Official Receipt		Fees: Application fee- P177.87, PNP Clearance- P185.49, Parking fee P399.30 Annual Tax P177.87 Mayor’s Permit P177.87 MTOP P177.87 SRF- P177.87 Sticker’s Fee-P63.52 Franchise Fee-P444.68 Plate P200.00		3 minutes	Revenue Collection Clerk III
5. Bring the application form to the SBO for approval.	5.1 Sign/approve the permit 5.2 Record the necessary details such as OR No., amount paid and date				5 minutes 2 minutes	Municipal Mayor Local Legislative Staff Employee II
6. Receive the Franchise.	Release the approved Franchise.				1minute	Local Legislative Staff Employee II
TOTAL			P2,182.34		16 minutes 20 seconds

· D. Issuance of Certificate of Termination of Registration of the Motor Vehicle Unit Registered for-hire

Republic of the Philippines

Municipality of Burgos

Province of Ilocos Sur

Office of the Sangguniang Bayan